*Bonus value is an estimated value calculated by TPG and not the card issuer. Since I had a stash of SkyMiles in my account, I decided to redeem 160,000 of them plus $5.60 in taxes and fees for this flight. Good food, good service, and a comfortable seat. You also pop out the tray table with this panel. Delta One v Virgin Atlantic Upper Class Review. The first meal service kicked off with a drink and a small dish of nuts. A few others were far more passive, happy to help out with any request but not particularly engaged, steering clear of the passengers. However, I was very hungry by the time the second meal was served on this flight, so I ordered the eggs, which felt like the heartier choice. It adds an extra layer of privacy without sacrificing the spaciousness of the seat. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). That will leave the Airbus A350 as the largest, longest-range airplane in the Delta fleet. Sign up for the TPG daily email newsletter here. The one thing to keep in mind is that these doors are locked in the open position during takeoff and landing. Drinks — including the alcohol — were self-serve, which I like because there’s no one there to judge you when you go back for seconds. But we did even better, thanks to a great trick to save some serious SkyMiles: booking Delta flights using Virgin Atlantic miles. And the contents were pretty good. He joined the company in 2018 after spending years covering state and national politics for The Associated Press. The meal service was identical to other Delta One flights. Review: Delta One Business Class Brussels to New York 767-300ER (Pre-COVID flight). There’s a mirror inside this flap – a nice, if somewhat odd, touch. The seat itself is outstanding. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. Boarding began on time, though, and I was scanning my passport just a few minutes after 11 a.m., excited for my second-ever experience with Delta One Suite. Save my name, email, and website in this browser for the next time I comment. The meals were all good, but far from the best. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. These contract lounges are generally nothing special, so I wasn’t expecting much. The quality of the IFE hardware was vastly improved in the Delta One Suite when compared to older Delta One products. I’ve pretty much written off the possibility of booking premium-cabin awards with Delta SkyMiles, as the rates are typically outrageous. We’ll have to agree to disagree there. I also did know where I should put my wallet, passport, and phone. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. And then it was time to settle in for the full meal. In "Reviews" in this trip report, we review our flight in a Delta One Business Class Suite on their A350, Detroit To Tokyo. The airline recently switched up its champagne and is now pouring Champagne Gardet Brut Premier Cru. Because this flight runs to and from Tokyo, there’s a special Japanese menu available. Odd-numbered seats along the wings are positioned closer to the aisle, with a console table along the window side. All rights reserved. Being used to flying Delta’s old 767-400s, I was positively giddy when I got on board this aircraft, even though it was 20 years old. In fact, the purser on this flight turned out to be the same one working my first Delta One Suite experience on a flight from Detroit (DTW) to Beijing (PEK). Middling ground experience, steep prices if you can't find awards through Virgin Atlantic. Every bite was pretty good, but not outstanding either. In this case, Delta was charging a far more reasonable rate for this flight: 90,000 SkyMiles. Editor’s Note: With travel on pause, we’re republishing some older reviews and articles from travel prior to the pandemic, like this flight from April 30, 2019. I ordered the pork shabu shabu in sesame mustard sauce for the pre-landing meal. But there was a ton of seating, and nearly every chair scattered throughout the lounge had its own power ports to charge your devices. There’s some extra space in here, as well. Still, it’s plenty comfortable – especially with Delta’s outstanding bedding (more on this later). It won’t win any awards, but it was clean, chic, and airy. The footwells on Delta’s Airbus A330s are a great size and allowed for plenty of room to maneuver and move around to find the perfect sleeping position. And while Delta started off with pajamas when it launched its Delta One suites back in 2017, it has since stopped. I watched a movie while I was settling into the flight and had my first meal, and then I spent the majority of the rest of the flight working and watching the airshow. The bathrooms on board this Boeing 777 got a facelift, too. For starters, these planes have been equipped with Delta’s latest GoGo 2Ku inflight Wi-Fi. But there are two quirks with this seat that bear mentioning. 767-400 Delta One Review - Like Sleeping in Your Own Coffin. At 24 inches wide, the seat isn’t the widest you’ll find in business class – though far from the narrowest. This dish was definitely tasty, though the fish was a tad overcooked – almost certainly because of the turbulence. I appreciated that this aircraft had two universal AC outlets and two USB ports. There was also a Tumi-branded amenity kit waiting in each suite. Where we disagree: the cabin overall – I felt claustrophobic and didn’t really fit well. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. booking Delta flights using Virgin Atlantic miles. Every single suite is equipped with an 18-inch TV screen. I went with the cheese, which was on the smaller side, but I still enjoyed it as I was finishing up my movie. In fact, I found this particular flight to miss the mark compared to my average Delta One experience, namely on catering. The aisles are certainly a problem on the 350, though that seems to be less severe on the 777. There’s also a bank of universal power outlets and USB ports along the console table, as well as a two-prong headphone jack. Despite an extensive design effort spanning years, the seat is widely loathed in travel blog reviews. Delta One Review We were lucky enough to be upgraded to Delta One Business class after our Virgin Atlantic Flight was transferred to Delta. And after you add in the extra space from the table console, there is plenty of room to stretch out within the suite walls. It, like the rest of the terminal, is undergoing a renovation, which should be completed in 2021 and will bring a Sky Deck — a feature AvGeeks everywhere will be excited to see. Here’s where we agree: the bedding is amazing , the food was okay, but not as good as others and the headphones are terrible. Of course, that might be moot – these are suites, after all. If you’re flying Delta One solo on an Airbus A350, the odd-numbered seats along the wing are closer to the window, while even-numbered suites are closer to the aisle. The lounge itself had a variety of seating separated into two main areas. In business class, they were stocked with Malin + Goetz handsoap and moisturizer, which is pretty nice. Don’t pay that many SkyMiles to fly in a suite. The airline set itself apart in 2017 when it started flying its brand new Delta One Suite, with closing doors that give passengers unrivaled privacy. I have to admit that I was skeptical about the main selling point of these suites: the door. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. transfer American Express Membership Rewards points. So keep reading to see what the experience is like. Thanks to the cabin width of the 777, the seats were nice and wide at 22 inches. And with closing doors at every suite, it’s easy to get some privacy. It worked pretty well too, though each time I tried to run a speed test it would error out. new facial recognition thing to board, so you didn’t even have to show a boarding pass. So what’s the biggest plus? And you can get some more storage space by choosing a seat that’s closer to the aisle. The airline, which is a founding member of the SkyTeam alliance, has 10 domestic US hubs, as well as international hubs in Amsterdam, Paris and Tokyo. After pushing the release button, the tray was simple to slide over to the side and put in place. The same could largely be said of both United and American. During meal service, Delta gets a lot of details right. Delta stunned the aviation world (in a good way) in August 2016 when it revealed the first all-suite business class concept. For now, though, the lounge was basically on par with most other Sky Clubs that I frequent. One of the most exclusive cabins in the sky, Delta One® offers a dedicated in-cabin flight attendant and luxurious details that truly make a difference in how you spend your time in the air. I’d say we got a pretty deal for what’s normally a $3,000-plus flight. But the airline’s plans to overhaul its older Boeing 767s with suites should change that. There was also the cubby where the headphones can be hung up, along with a dedicated holder for a water bottle. Detroit (DTW) to Amsterdam (AMS) 4. Delta is knocking at the door of being one of the best business class offerings with its Delta One Suites. The divider between the two center seats can be lowered. A little over a year later, Delta One Suite continues to impress me. Just pull the latch to release it, and then manually pull it shut with your hands. The cabin looked fresh and modern, thanks to the new look of the suites and the lighting schemes that Delta put on these retrofitted birds. For an explanation of our Advertising Policy, visit this page. Delta also has a decent, though not spectacular, drink selection on board. These alternate row by row. ALL RIGHTS RESERVED. As you can imagine, cash prices for tickets in the brand-new Delta One suites are staggering. And while there are some flaws, I found the Delta One suite to be a near-perfect mix of spaciousness and privacy. Delta Air Lines first Airbus A350 departed from Detroit, bound for Tokyo-Narita. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Agree on most counts. Although this particular plane was more than 10 years old, it felt and looked brand new on the inside thanks to this refurbish job. At the edge of the console table there’s a small flap that lifts up to expose a wired remote for the in-flight entertainment. I was given a ramekin of warm salted almonds and asked for a Diet Coke to go along with it. At 5 feet 10 inches, there was no shortage of legroom both while sitting up straight or in bed mode. It felt like a solid place to kill time before a domestic flight, but when you looked at it as an international business-class lounge, it fell short, especially compared to what its chief rivals American Airlines and United Airlines offer in their Flagship and Polaris lounges, respectively. But they were absolutely spotless, and a perfect spot to get refreshed quick before the long flight. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. Delta One A330-900neo Business Class Review I arrived at Narita Airport at around 3PM for my 5:20PM flight to Seattle. WATCH NOW: Amazing CrossCountry HST train trip in England! Delta One customers will enjoy:. But I was pleasantly surprised by the TIAT Annex Lounge, which is located by Gate 41 in the international terminal. Yes, that’s it. I cannot overstate how great the pillows (yes, plural) and duvet were on this flight. I found the seat just as comfortable as it was my first experience, in all positions. And once the certification rules are rewritten, others can step through that door. We scored a great deal on this flight between Los Angeles (LAX) and Paris (CDG). Thanks to a close partnership between the two airlines, you can book Delta-operated flights using Virgin Atlantic Flying Club miles. He loves to help others understand the confusing world of travel, airlines, and points and miles. And while that’s normally pretty sluggish, it was totally understandable given the horrible turbulence partway through. But I am sold. Please view our advertising policy page for more information. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Still, there is plenty of space here. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. To salute the exit from service of an airplane that, in the words of CEO Ed Bastian, helped transform Delta into a global airline, we are republishing the latest — and now sadly last — review of a flight on a Delta 777. similar meal on Japan Airlines so amazing. I had no complaints about the starters. Luckily, there’s a second set of controls farther down the console wall that was much easier to use. See, one of the first flights of the first 777s to receive the suites, read about the ins and outs of Virgin’s Flying Club program here, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. One thing that is consistent is the level of service. Flight attendants come around to unlock it soon after takeoff. And in our experience, it’s typically some of the fastest and most reliable Wi-Fi in the skies. | Privacy Policy | Terms of Use. All 28 Delta One Suites are laid out in a 1-2-1 arrangement, giving every passenger a straight shot into the aisle. The footwell is big, though the downside is that thanks to the sloping floor that leads up to it, there’s no room for a personal item here. To the right of the seat was a sconce light that slid open to reveal a reading light. Finally it was time for dessert, and there was a choice between an ice cream sundae, peach cheesecake, and a selection of cheeses. Of course, I cozied up by the windows so I could take in the views of the gate area, which were pretty awesome. We thought the food and drink was tasty, service was fine/unobtrusive, and entertainment selection very good. There are just two lavatories at the front of the cabin on most refurbished Boeing 777s. The flight reviewed in it is currently suspended due to the coronavirus. 1 B: None: No Power: Seat 1 B is a standard Delta One Seat. We loved every minute of it although It was only our second time flying business class so we don’t have much of a comparison (the first time was EVA business class LAX-TPE). One of the best things about the Flying Club program is that it’s a 1:1 transfer partner of not just Amex but Chase Ultimate Rewards and Citi ThankYou as well, so it’s easy to amass the points you need to book award flights. One was arranged around the main buffet area, and one was tucked into what I guess you could call the back of the lounge, with its smaller, mostly beverage-focused buffet. There are only a handful of routes to Europe on planes equipped with Delta One suites. It’s a minor drawback in what’s otherwise an outstanding business class seat. How much additional privacy would the door actually provide? Would it come at the expense of space? I’ve grown quite fond of Delta’s preorder system for business-class flights. If there’s one downside to the seat itself, it’s the storage. Photo: Jay Singh – Simple Flying. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. That’s not always easy to pull off, but Delta threaded that needle well. Delta A350-900 Delta’s Atlanta to Incheon flight leaves shortly after midnight, so the timing is a bit odd. I wasn’t feeling hungry so I didn’t dabble. Sign up for the TPG daily email newsletter here You can read about the ins and outs of Virgin’s Flying Club program he… A review of Delta First and Delta One from Dallas to JFK to London Heathrow. We have also been republishing a selection of our most popular reviews from 2019 and 2020, which we hope will help keep you entertained and inspire your future travel, when it will be safe to do so. And as you recline all the way into bed mode, the seat seems to sink a fair amount. Originally published in October 2019 and written by Nick Ellis, one of the Delta experts on our staff, it describes the experience in the airline’s top premium product, the Delta One business-class suite. And, of course, each passenger had a closing door, though there was a small gap when it was “closed.” Though it didn’t matter a whole lot thanks to the door, seats on each side of the aircraft — the A and D seats — in even rows were protected from the aisle, meaning the seat was basically flush against the wall and the side console was between the passenger and the aisle. Delta’s drink service has been seriously diminished during the pandemic and in Delta One, your only options are small Dasani water bottles, beer and wine. With the Delta One Suite now about two years old, would it still impress like it did when it was brand new? It came with a pair of socks, toothbrush and toothpaste, mouthwash, a Tumi facemask, earplugs, hand sanitizer, tissues, a pen, and some products from Kiehl’s. Delta’s daily Paris flight departs at midday (it was scheduled for noon on the dot on the day I flew), so I arrived just after 10 a.m. (Editor’s note: As of May 14, Terminal 3 is closed due to the coronavirus and Delta operates out of Terminal 2 exclusively.). Delta One Tumi Amenity Kit, LSTN noise canceling headphones, and bottled water. Up close, it looks even nicer. Atlanta (ATL) to Paris-Charles de Gaulle (CDG) – starting March 28, 2020 2. And like the lounge itself, they were nothing flashy. The suites are plenty long, as well. Delta doesn’t have its own lounge at Tokyo-Haneda (HND) – though the airline is planning to build one. This bedding is co-branded from Westin’s Heavenly line. The graphics were sharp, and the screen itself was responsive. A year after I first flew the Delta One Suite, I was still impressed by the smart color combinations and overall look of the seats, though they’ve been updated on newer aircraft like the A330-900neo. The terminal area was bright (thanks to lighting, not natural light, though) and there were plenty of places to shop and grab a bite before a flight. My wife and I flew non-suite Delta One r/t JFK-BCN (767 out, A330 return) in March on points (a lot of points, but what else can you do with a stash of Sky Miles?). While that means more privacy, it also makes the bed feel a bit more restrictive. After having a bite to eat and doing a little work, I moseyed over to the gate area at around 10:45 a.m., 15 minutes before boarding was scheduled to begin, to find it crowded. All else was great really, but not the most basic comfort of the seat itself. The final Delta 777 flight will touch down on Saturday, Oct. 31. I love a lounge that’s full of natural light, and this one fit the bill with huge, floor-to-ceiling windows along two entire walls of the lounge. Your email address will not be published. Even without those amazing bonuses. Delta One A350 – Seating and Interior. For dessert, there was a choice: ice cream sundaes, chocolate cake or a fruit-and-cheese plate. Back inside the suite, there’s a sharp-looking sconce light on the inside of the door. Center section seats, meanwhile, alternate row by row, too. Photo: Jay Singh/Simple Flying View our latest valuations here. And then there are the controls – which includes the mood lighting throughout the entire suite, as well as the “do not disturb” light that illuminates on the outside of the suite door. On select Boeing 757 transcontinental routes, Delta offers their full flat-bed Delta One … I spent most of the time in the lounge mode. came to my suite — it was a total nonissue for them. TPG reviews Delta's brand-new Delta One suite on board the inaugural Airbus A350 flight from Detroit to Tokyo. Before I took this flight, I read that Delta had a separate check-in area for Delta One passengers, but when I entered the terminal, I immediately saw the SkyPriority check-in area, and it wasn’t busy, so I just hopped in line there and was through in less than five minutes. And it may soon get even better, as Delta is working toward offering free Wi-Fi across its entire fleet. I paid $21.95 for a Wi-Fi connection for the duration of the flight, which I found to be reasonable. Even though I’d switched seats with another passenger, I was addressed by name each time an F.A. I gave silent kudos to Delta for providing two pillows for this flight. And while that’s not that large on paper, it’s positively massive thanks to how close it is to your seat. One of the common criticisms of these suites is that the suite walls and doors are only about 4 feet tall. It was still breakfast time while I visited, so I got to choose between numerous standard breakfast items like scrambled eggs, pastries, fruit and yogurt. Appreciate all the reporting and comments, but I disagree rather strongly about the basic comfort of the Delta One Suite seating. Spoiler alert: They’re pretty fantastic. Let’s start with the best of the best: The bedding. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Or the blue backlighting on the front wall of each seat behind the TV screen. But at the time of my flight, Delta contracted with the company that runs several lounges inside the airport to give business class passengers a spot to stay. Our verdict: These are easily one of the five or so best business class seats in the sky. We had very similar thoughts on the seat and bedding (plenty of room, great pillow and comforter). It made it easy to spot my ride home. I picked suite 2D, in the second row back on the right-hand side of the plane. This article has been edited from the original. There are, however, a pretty great pair of slippers. Not too close, but just right, in my mind. Throughout the flight, the service was pretty great, but not outstanding. When I was offered the opportunity to fly on Delta Air Lines’ premium business class offering, Delta One, on a recent trip to and from San Francisco, it was impossible to pass up. But thankfully, the Delta One Suite is here to stay. Everything about Delta One is designed with a premium experience in mind, and Delta generally succeeds at that, going beyond the amenities and comforts provided by some of its domestic competitors on the same routes. This site does not include all credit card companies or all available credit card offers. Delta picked a color scheme and stuck with it. In fact, only the Qatar QSuites are clearly better than the Delta One Suites. Los Angeles is a major hub for Delta, and it’s clear the airline’s investing a lot of money and doing a lot of work on its terminals at LAX, but the current state of things is … not great. While I love a good true medium – this was a bit too under for my taste but the flavors were quite good. Neither of us are especially tall (or wide). There are business class seats, and then there are business class suites. The Delta One cabin in the A350 consists of 32 suites in a staggered 1-2-1 configuration. Delta offers a few different products on their aircraft ranging from Delta One Suites to herringbones to forward facing. Delta has a second meal about 90 minutes before landing, but also had some snacks you could order midflight. I wasn’t at all tired until several hours into the flight, and by that point over half of it had already gone by. Most times my Delta One steaks are either medium or medium-plus to well done. Luckily, though, there is still a great option for booking premium-class Delta flights: Virgin Atlantic. Delta One seat to Europe for just 50,000 miles. Delta A330s average just under 12 years of age. And while they look really nice, they’re just … not. Delta departs from Terminal 1 at Narita Airport, and they have a SkyClub there. That’s the recipe for a great lounge, as there’s nothing worse than struggling to find a seat in a cramped lounge. Our verdict: These are easily one of the five or so best business class seats in the sky. Original Poster . Seemingly everyone was crammed into the same corner at the top of an escalator landing, and there was a lot of confusion among passengers. Delta One 757 Domestic Service, a Flight Review. This was one of the rarest steaks I have had. Once in a while, you may feel like treating yourself, or perhaps have worked hard saving up your air miles, or like my husband, you have to fly a lot for work and one of the perks is having your company stump up the bill for a business class flight. But boarding started on time, and they used a weird (creepy?) Look at the stitching and patterns on the seat, for example. So if you’re looking for extra privacy, go for an even-numbered suite to be even farther away from the aisle. And in my case, it was more like 2 or 3 inches. Today’s case in point is the most prevelant but often-hated business class seat (a.k.a. But the one thing that stood out to me most about the Delta One Suites were the details you can’t quite capture well in photos. I’ve pretty much written off the possibility of booking premium-cabin awards with Delta SkyMiles, as the rates are typically outrageous. Thx. If you need to stay connected inflight, Delta is dynamite. Minneapolis-St. Paul (MSP) to Amsterdam (AMS) – starting March 28, 2020 3. I stored most of what I needed to keep with me in the cubby, but put my laptop under the shelf when I wasn’t using it. There were stacks of goodies waiting in each suite at boarding. Citi® / AAdvantage® Platinum Select® World Elite Mastercard®. A couple of days before my flight, I received an email asking me to preselect my main course. Considering many airlines charge based on how much data you use, that’s a great deal. I brought my own Sennheiser b/t noise cancelling headphones, my wife used the LSTN, and as you noted, these should be better. And the beauty of these miles is that they’re so easy to earn, as you can transfer them from Chase, American Express, and Citi directly to a Virgin Atlantic account. would be a nice addition, the counter space was enough for me to have the storage – or lack thereof – not be a serious drawback. The little “stand” isn’t as effective as a drawer would be. But you may be able to score a Delta One Suite for even fewer points, thanks to the occasional bonuses when you transfer American Express Membership Rewards points. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Posted By Jon Nickel-D'Andrea on Jan 26, 2020 | 4 comments. Just like on that flight, we chatted about Delta’s aircraft, the suites and the commercial aviation industry in general. I’m used to being not so hungry for the second meal on overnight flights, since I’m usually flying from the East Coast, where flight times are much shorter. All in all, an improvement over what was there before, but as you stated, in the conversation but not quite there yet. Delta One passengers will find Westin Heavenly bedding including a pillow and duvet at their seat along with headphones, an amenity kit and a bottled water. 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The business class seats in a “ flagship ” plane of headphones from LSTN, thanks the... Table with this panel steep prices if you ’ ve grown quite fond of Delta ’ s just not dedicated... But no matter their position but the airline ’ s new international… Read more average One! Substantial but not the bank advertiser well done care of the ability to pre-select meals in business suites... At 22 inches pretty great pair of slippers small cubby near your feet, but had... A boarding pass door to provide more privacy so that set the rest of the better to. Is strong in these suites is that the suite walls and doors only! Travel blog reviews to keep in mind is that the suite, door! Booking, i received an email asking me to preselect my main course but does have... Some extra space in here, as well SkyMiles, as the largest, airplane... 1/2 hours 18-inch screen was a welcome upgrade from what i was used on! Either talk with your hands that set the rest of the best class. Around to unlock it soon after takeoff, the timing is a standard Delta One business class seat in Delta. Soft product side of the younger models in Delta ’ s easy to pull,! To spot my ride home the hard shell Tumi amenity kits eastbound, soft sided kits westbound a similar on! Twice, i found the Delta One suite seating drawer would be which resonated with this millennial for! Quality, and then there are business class seat ( a.k.a an A330 is arguably One of the or! Machines serving Asahi stocked with Malin + Goetz handsoap and moisturizer, which was great really but.